Boondock Echo is an internet-backed recording and playback device designed for two-way radios. It enhances communication by providing features like AI-enhanced noise reduction, real-time transcription, customizable triggers, and universal radio connectivity. Learn more.

You can purchase a dock from Crowd Supply.

To set up your Boondock Echo:

1. Power it on by connecting it to a USB power source using a USB-A to micro-B USB cable.
2. Connect to its wireless hotspot using your smartphone, tablet, or computer.
3. The device will guide you through the setup process with audible prompts.

For detailed instructions, visit the Boondock Echo Documentation.

Boondock Echo connects to a wide range of two-way radio models, amplifying communication versatility. Check the Documentation.

Yes! Boondock Echo is designed to be internet-backed but not reliant. You can use it as a completely standalone device, In this mode, it offers basic features like recording and playback. However, advanced features such as AI-enhanced noise reduction, real-time transcription, and cloud integration require an internet connection.

Boondock Echo records audio from connected radios and can store up to 260 hours of file audio on a preinstalled 32 GB microSD card. It also offers features like real-time transcription and AI-enhanced noise reduction. Learn more.

When connected to the internet, Boondock Echo offers advanced features like denoising, transcription, translation, keyword notification emails, cloud integration, remote control capabilities and many more.

Log in at Boondock Echo website using your account credentials. If you have not created an account then click on "Sign In" to register a new account. Follow the on-screen instructions to complete the registration process.

To factory reset your Boondock Echo:

1. Unplug the dock from its power source.
2. Press and hold the "Prev/Next" and "Volume" buttons simultaneously.
3. While holding the buttons, plug the power back in.
4. Continue holding the buttons until you hear a few beeps, indicating the reset is complete.

For detailed instructions, refer to the Boondock Echo Documentation.

If your dock does not turn on:

• Check the power cable and adapter.
• Try a different USB power source.
• Factory Rest the dock.

For detailed instructions, refer to the Boondock Echo Documentation. If the issue persists, contact Boondock Echo Support.

Boondock Echo records audio from your connected radio and saves it. It can store up to 260 hours of audio on the preinstalled 32GB microSD card. The dock also enables cloud-based audio storage if you have an internet connection.

Learn more in the Audio Recording Guide.

Yes, Boondock Echo allows you to play back previously recorded transmissions. You can access them via:

• The dock's physical buttons to navigate and play recordings.
• The Boondock Echo web dashboard, where you can search and playback stored transmissions.

Playback Instructions.

Boondock Echo uses AI-powered noise reduction to remove unwanted background noise and improve voice clarity. It works in real-time, filtering out static, wind, and other environmental noise without distorting speech.

You can enable this feature from the Boondock Echo dashboard in Settings > More Settings > Auto Noise Reduction. Learn More.

Boondock Echo's real-time transcription converts your radio communications into text instantly. This feature is useful for:

• Creating text logs of conversations.
• Reviewing key information without replaying audio.
• Enabling accessibility for users with hearing impairments.

Requires an active internet connection and a paid subscription. Read More.

Yes! With the Auto Translation feature, Boondock Echo can convert transcribed audio into a different language.

You can configure the source and target language in Settings > More Settings > Auto Translation on the web dashboard. Requires an active internet connection and a paid subscription. More Details.

Smart Alerts notify users about important transmissions by:

• Sending email alerts for specific keywords.
• Highlighting high-priority messages.
• Allowing automatic responses based on triggers.

Enable this feature in Alerts page. Learn More.

Explore Mode helps users discover active radio transmissions and nearby docks. This feature is useful for:

• Scanning available radio frequencies.
• Finding public Boondock Echo devices.

Guide to Explore Mode.

Yes, you can manually select which radio channels your dock monitors and transmits on via the Boondock Echo web dashboard under Station Settings.

Yes! Press the Record button on your dock to start manual recording, or use the Boondock Echo web interface to initiate recording remotely.

If your dock appears offline, try the following:

• Ensure the dock is powered on and properly connected to power.
• Check your Wi-Fi connection and reconnect if necessary.
• Restart the dock by unplugging and plugging it back in.

For detailed troubleshooting, visit this guide.

If your audio is distorted or unclear, try:

• Adjusting the gain settings on your dock.
• Ensuring your radio is properly connected with a high-quality cable.
• Checking if the radio signal is weak or too strong, causing distortion.

Learn more here.

If real-time transcription isn't working:

• Make sure your dock is connected to the internet.
• Verify that transcription is enabled in the settings.
• Check if you have an active subscription (this feature requires a paid plan).

More details here.

To check if your dock is linked to your account:

1. Log in to the Boondock Echo dashboard.
2. Go to My Docks.
3. Verify if your dock appears in the table.

Unstable Wi-Fi may be caused by:

• Weak signal strength – move closer to the router.
• Too many devices on the network.
• Interference from nearby electronics.

If recordings aren’t saving:

• Ensure your microSD card is properly inserted.
• Check that there’s enough free storage space.
• Restart the dock and try again.

If the issue persists, contact Boondock Echo Support.

To update firmware:

1. Go to the Boondock Echo dashboard.
2. Navigate to Update Firmware Page.
3. Select the new firmware, Click connect and install the new firmware.

Make sure your dock is connected to the internet. More details here.

To factory reset:

1. Unplug the dock from power.
2. Hold the Prev/Next and Volume buttons.
3. While holding, plug the power back in.
4. Wait for a confirmation beep.

For detailed instructions, refer to the Boondock Echo Documentation.

Click Forgot Password on the login page and follow the instructions. If locked out, contact support@boondockecho.com.

Go to Profile dropdown > My Usage on the Boondock Echo dashboard.

Boondock Echo offers the following subscription plans:

• Intro (Free): Basic features with limited cloud storage.
• Casual ($5/month): Expanded storage and transcription capabilities.
• Advanced ($15/month): Access to premium AI noise reduction and Smart Alerts.
• Power ($25/month): Full access to all features, including translation and priority support.
• Enterprise (Custom Pricing): Tailored plans for organizations with bulk device management.

More details available on the Pricing Page.

To subscribe to a paid plan:

1. Log in to your Boondock Echo account.
2. Go to **My Plan** under your profile settings.
3. Select your preferred subscription plan.
4. Enter your payment details and confirm the purchase.

You will receive a confirmation email upon successful subscription.

Yes! Boondock Echo offers a free Intro plan, which includes:

• Basic device functionality.
• Local audio recording and playback.
• Limited cloud storage.

Advanced features like transcription, translation, and AI noise reduction require a paid subscription.

Paid subscriptions unlock premium features such as:

• Increased cloud storage.
• AI-powered noise reduction.
• Real-time transcription and translation.
• Advanced Smart Alerts and automation tools.
• Priority customer support.

Visit the Pricing Page for a full comparison.

To switch your plan:

1. Log in to your Boondock Echo account.
2. Go to My Plan.
3. Select Upgrade Pla.
4. Choose your new plan and confirm.

Your changes will take effect on the next billing cycle.

Subscriptions are automatically renewed at the end of each billing cycle. You will be billed using your saved payment method unless you cancel before the renewal date.

Yes, you can cancel at any time by:

1. Logging into your account.
2. Going to My Plan.
3. Selecting Cancel Subscription.

Your current subscription will remain active until the end of the billing period.

If your subscription expires, you will be downgraded to the Intro (Free) plan. You will lose access to premium features like transcription, smart alerts, and AI noise reduction. You can see recordings for the last 7 days only.

Boondock Echo processes payments through PayPal. To update your billing details, log in to your PayPal account and manage your payment settings there. Any changes will apply to your next billing cycle.

You can contact Boondock Echo technical support via:

• Email: support@boondockecho.com
• Phone: +1 844 503-3246
• Contact Form: Contact

• Free Users: Access to community forums, documentation, and standard email support.
• Paid Users: Priority email and phone support, troubleshooting assistance, and faster response times.

Compare Plans.

Yes, all data is encrypted and stored securely. Boondock Echo follows industry-standard encryption to protect user recordings.

No, Boondock Echo does not share your audio recordings with third parties. Your data remains private unless explicitly shared by you. Privacy Policy.

To delete your account:

1. Log in to your Boondock Echo account.
2. Go to My Profile > Delete Account.
3. Confirm deletion.

This process is irreversible. You may also request data deletion via support@boondockecho.com.

You can report bugs or request new features via:

• In our Discord channel
• Email: support@boondockecho.com

Yes! Boondock Echo has an active community where users can discuss features, troubleshooting, and best practices.

• Join Boondock Echo on Discord